Privacy Policy
Last updated: May 2026
Your privacy matters to us. This policy explains what information we collect when you visit our website or contact us about restoration services, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly — for example, when you submit a contact form, request an estimate, or call our office. This typically includes your name, phone number, email address, property address, and a description of the issue you need help with.
We also collect limited technical information automatically, such as your device type, browser, approximate location, referring site, and pages viewed. This helps us understand site usage and improve performance.
How We Use Your Information
- To respond to inquiries, schedule inspections, and deliver the restoration services you request.
- To communicate with you about your project, estimates, scheduling, and follow-up.
- To coordinate with your insurance carrier when you ask us to assist with a claim.
- To improve our website, marketing, and overall service quality.
- To comply with legal, tax, licensing, and regulatory requirements.
Sharing Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate (such as hosting, analytics, and email tools), with insurance carriers when you authorize us to assist with a claim, or when required by law. Each partner is expected to protect your information and use it only for the purpose we share it.
Cookies and Analytics
Our website uses cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser, though some parts of the site may not function as intended.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No system is perfectly secure, but we work to limit risk and respond promptly if an issue arises.
Your Choices
You can ask us to update or delete your contact information, opt out of marketing emails, or request a copy of the personal information we hold about you. Reach out using the contact details below and we will respond within a reasonable timeframe.
Children's Privacy
Our services are intended for property owners and managers. We do not knowingly collect personal information from children under 13.
Updates to This Policy
We may update this policy as our practices evolve. The current version will always be available on this page with the latest revision date.